Ultra-Fast Home Fibre Internet
Fast Enough for the Whole Family to Enjoy
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FREE INSTALLATION

Excl. selected providers (See T&C)

FREE ACTIVATION

All providers

WI-FI ROUTER

Multi-Brand Compatible

FREE INSTALLATION

Excl. selected providers (See T&C)

FREE ACTIVATION

All providers

WI-FI ROUTER

Multi-Brand Compatible

Home Fibre Packages

Fibre Optics is the fastest and most reliable form of internet connection on the market today. This means that whether you are streaming a movie on Netflix or video chatting with family in Australia or England your connection will be seamless and lightning fast with speeds up to 1Gbps.

All package prices include data and line rental. Uncapped. Unshaped. Unthrottled.

Prices indicated include VAT and may change without prior notice. Service availability subject to open access provider feasibility. Service Terms & Conditions apply.

Home Fibre Packages

Fibre Optics is the fastest and most reliable form of internet connection on the market today. This means that whether you are streaming a movie on Netflix or video chatting with family in Australia or England your connection will be seamless and lightning fast with speeds up to 1Gbps.

All package prices include data and line rental. Uncapped. Unshaped. Unthrottled.

PUBLIC IP

1 Public IP Included

NO CONTENTION

1:1 Contention

MONTH TO MONTH

1-, 3-, 6-, 24-Month Options

Prices indicated include VAT and may change without prior notice. Service availability subject to open access provider feasibility. Service Terms & Conditions apply. 

We Use Existing Infrastructure

A majority of Fibre Networks are Open-Access, which means that a Internet Service Provider like us that has an agreement with them can provide you with an internet connection. As an example, you might have Fibre through “rapid internet”, which is one of the ISP’s available on the Frogfoot, Vodacom or Open Serve etc. network. Switching from them to us is easy, simple and quick.

Bioniq also has its own Fibre network. Contact us if your complex doesn’t have Fibre yet!

Frequently Asked Questions

You will need to place an order with us and then cancel with your current ISP. We then take care of the rest. Please submit an enquiry and our FTTH team will guide you through the process.

ADSL runs over copper lines. Copper often is unreliable, heavily contended and offers average speeds of around 4Mbps. It is also vulnerable to theft. Fibre is fast. It’s very, very fast, up to 1000Mbps, and gives you a much more reliable connection.

If you do not have Fibre into your premises the lead time can take approximately 1-8 weeks. This will depend on the Fibre Network Operator (FNO) in your area. The FNO does the installation. We will supply the Router and activate your Internet.

The average activation fee for Fibre is R1750 but can also differ depending on the Open Access Network available in your area. You will also require a router if you don’t already have one. We have a wide variety of routers available to suit your specific needs.

If you are running a micro home business you can apply for Home Fibre. Please note that home Fibre is a best-effort service.

 

Terms & Conditions

General Terms

  • All completed and supporting documents must be received before line activation.
  • Although we endeavor to keep our coverage data as accurate as possible, the network is always expanding, which may sometimes have slight inaccuracies.
  • Service availability subject to confirmed feasabilliyt. Services Terms & Conditions apply.

Hardware Delivery

  • A delivery fee of R249.00 will be charged for all hardware deliveries.
  • For new BioHomeFibre installations, router delivery will only be dispatched after the installation is complete.

Cancellation Fee

  • Cancellation Fees are calculated based on the installation option chosen and explained in the service agreement.

Shaping and Prioritization

  • BioHomeFibrepackages are uncapped, unshaped and unthrottled – There are no usage thresholds so you can use as much data as you like, whenever you like. No throttling or shaping will be applied.

Installation, cabling and lead times

  • The installation fee includes the first 30 meters trenching. If your installation requires additional trenching, a site survey will be done, after which you will receive a quote from the applicable last-mile provider Contractor. Should you choose to proceed, you will be liable for any additional costs incurred. The additional cabling is directly payable to the applicable last-mile provider contractor.
  • Installation lead times are a guide based on averages and will vary. Line activation and connection times need to be added for full turnaround estimation.
  • Standard Installation Charges
    • R1 750 – Once off cost for Installation. Equipment is Bioniq’s property and must be insured by the Subscriber. Agreement on the Internet Service Option as selected at Step 1.
    • R610 p/m – Installation is invoiced over three months. Equipment is Bioniq’s property and must be insured by the Subscriber. Agreement on the Internet Service Option as selected at Step 1.
    • R 312 p/m – Installation is invoiced over six months. Equipment is Bioniq’s property and must be insured by the Subscriber. Agreement on the Internet Service Option as selected at Step 1.
    • R 100 p/m – Installation is invoiced over 24 months. Equipment is Bioniq’s property and must be insured by the Subscriber. 24 Month Agreement on the Internet Service Option.
  • FNO Installation Charges
    • Bioniq – Standard Installation Charges
    • Frogfoot – Free on 24 Months
    • Vodacom – Standard Installation Charges
    • Openserve – Standard Installation Charges
    • Evotel –
      • R 2 415 Month to Months – Once Off
      • R 841.80 per Month over Three Months
      • R 430.56 per Month over Six Months
  • Bioniq reserves the right to change the pricing at any time. While stocks last. E&OE.